Privacy Policy

Our Company Privacy Policy

Effective Date: September 30, 2026

Lifetime Plumbing LLC (“Lifetime Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the choices available to you.

INFORMATION WE COLLECT

We may collect information including:

• Name

• Service address and billing address

• Email address

• Telephone and mobile phone number

• Appointment and scheduling information

• Service and job history

• Estimates, invoices, and payment-related information

• Communications with Lifetime Plumbing LLC

• Information submitted through our website, service request forms, or other customer forms

• Customer feedback, reviews, and survey information

We may also automatically collect certain information about your use of our website, such as browser information, device information, pages visited, and similar website activity.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Schedule and manage plumbing service appointments

• Provide estimates, plumbing services, invoices, and customer support

• Communicate regarding appointments, scheduling, technician arrivals, jobs, service updates, estimates, invoices, and payments

• Maintain customer, service, and business records

• Respond to questions and service requests

• Improve our website, products, and services

• Request customer feedback or reviews

• Send communications where permitted by law and according to your communication preferences

• Protect our business, customers, employees, website, and systems

• Comply with applicable legal and regulatory requirements

TEXT MESSAGING / SMS

If you provide your mobile phone number and consent to receive text messages from Lifetime Plumbing LLC, we may send you SMS/text messages related to our services.

Messages may include appointment confirmations and reminders, scheduling information, technician arrival updates, job and service updates, estimates, invoices, payment information, follow-up communications, and customer support.

Message frequency varies.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing goods or services.

You may opt out of receiving text messages at any time by replying STOP.

For assistance, reply HELP or contact Lifetime Plumbing LLC using the contact information provided below.

Mobile phone numbers, SMS consent information, and text messaging opt-in data will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

SHARING OF INFORMATION

We may share personal information with trusted service providers that help us operate our business and provide services to our customers. These may include customer-management and scheduling platforms, payment processors, communications providers, website and technology providers, accounting providers, and other vendors necessary to operate our business.

These service providers may receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law or legal process, or when reasonably necessary to protect our rights, customers, employees, property, or business.

We do not sell or lease your personal information to third parties for their own marketing purposes.

COOKIES AND WEBSITE INFORMATION

Our website may use cookies and similar technologies. Cookies are small files stored on your device that can help our website function properly, remember preferences, understand how visitors use the website, and improve the user experience.

We may use website analytics and similar technologies to understand which pages visitors use and how our website performs.

You may be able to disable or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

LINKS TO OTHER WEBSITES

Our website may contain links to websites operated by third parties. Lifetime Plumbing LLC does not control those websites and is not responsible for their content or privacy practices.

When visiting another website, you should review that website’s privacy policy.

YOUR CHOICES AND PERSONAL INFORMATION

You may contact us to request that personal information we maintain about you be corrected or updated.

Where applicable, you may also request deletion of certain personal information. We may retain information when necessary for legitimate business, accounting, contractual, warranty, insurance, regulatory, or legal purposes.

You may unsubscribe from promotional email communications by following the unsubscribe instructions provided in those communications.

You may opt out of SMS/text communications at any time by replying STOP.

CHILDREN’S PRIVACY

Our services are not directed toward children, and we do not knowingly seek to collect personal information directly from children through our website.

CHANGES TO THIS PRIVACY POLICY

Lifetime Plumbing LLC may update this Privacy Policy periodically to reflect changes in our business, services, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Lifetime Plumbing LLC

Website: lifetimeplumbing.net

Email: lifetimeplumbing@yahoo.com

Dan Nistor

I worked with Lifetime Plumbing on many different projects over the years and they delivered each time. Their crews are professional and prompt. Elvis , the owner , is very involved and knowledgeable . There is no plumbing issue for which they will not find a solution. I highly recommend them and I am looking forward to work with them again in the future .

eileen tarnoff

I was referred to Lifetime Plumbing by my roofer. I received a call back to my message within an hour and had an appointment for service the next day. I received notification when the serviceman was on the way. He was thorough and very informative about the issue. He offered suggestions for follow up and I received a a follow up call the next day. I would highly recommend Lifestyle Plumbing.

Brad Cannon

Fantastic and responsive service. Appreciate the additional information and pictures of everything they did.

Mihai Ghiurcuta

We are very happy with their service. I will definitely use the in the future

Sylvester Dumitrescu

Excellent and timely service.

Jeff M.

Excellent experience. The pricing was absolutely perfect, the work was impeccable, everything was done just right and very professionally. I learned about these guys from an acquaintance who was a plumber, and I am ecstatic about the referral. I think this was my second or third time and I am still very very happy. We had a lot of old leaking supply lines and valves that needed to be replaced as well as a new faucet and some drainage. Mind you this was a house that was first constructed in the 1870 or thereabouts. They scheduled within a week knocked out the projects one after the other. Thank you Elvis, you got a customer for life. Will be in contact.

H L

Really happy to have found them. Appreciate them coming short notice. Fixed a clogged drain and broken shut-off valve. Plumbers professional, courteous & friendly. Explained exactly what they were doing. Glad to have met Elvis and his team!

Alex Gordon

Elvis and lifetime plumbing are the absolute best. Highly recommend.

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